Return & Exchange Policy
Return & Exchange Policy
At Super Quality Hearing Aid & Speech Therapy (SQST), customer satisfaction is our priority. We offer returns and exchanges under the following conditions:
Return & Exchange Policy
At Super Quality Hearing Aid & Speech Therapy (SQST), customer satisfaction is our priority. We offer returns and exchanges under the following conditions:
Returns and exchanges must be initiated within 3 days of purchase. Items must be in their original condition, unused, and in the original packaging with all accessories included.
For hygiene and safety reasons, we do not accept returns of customized hearing aids, opened ear molds, and related accessories. Speech therapy sessions and digital services are also non-refundable.
If you receive a defective or incorrect item, please contact us within 5 days. We will arrange for a replacement at no additional cost.